We offer 7am to 7pm helpdesk support 7 days a week and out of hours emergency cover. We support everything from failed PCs and servers, to printing and scanning, your Internet connection and your network.

A vital part of ensuring the ongoing integrity, security and availability of your network is to monitor it properly. At Dental IT, we tested many of the leading IT monitoring systems out there, thought we could do better, and decided to write our own. 

None of our dental practice networks have ever been infected by ransomware or viruses that have destroyed server data where customers have taken our security advice. Security is a lot more than just an anti-virus, and a number of factors have to be taken into account to create an overall security strategy. 

Every keystroke and data entry, and image scanned and note made generates data. That data is at the core of everything we do; our job is to ensure that your business has fast and reliable access to that data, and that the data is stored securely and safely.  

We have a huge portfolio of experience when it comes to specifying, supplying, building and installing IT hardware. We continually review our customer networks to ensure they remain compliant, and advise customers when upgrades are required. 

Dental IT were one of the first IT support companies in the dental market to integrate broadband as standard. There are a number of broadband options available, so you need to know what is available to you, the costs and the benefits of each technology. 

We carry out an audit that examines at least 100 aspects of a typical IT network, including but not only: 

• Network Infrastructure

• Cyber Protection

• Server Components

• Hardware

We supply only Internet based telephone systems. ISDN and analogue phone systems are now old tech, and no new installation should be anything other than SIP (Internet telephony) based. 

We offer training sessions for your staff by arrangement to help keep them up to date with how to operate any system or hardware installed by us. 

We were one of the first IT companies in the UK to get a practice through Cyber Essentials certification, and continue to successfully pass CE and CE+ certifications for sites across the UK.

We help practices comply with all relevant industry standards

We support a number of remote working scenarios, but the most secure which we recommend is remote desktop over VPN. 

We are familiar with and understand the IT requirements for all the major DPMS (dental practice management systems) in the UK. We are familiar with these systems and identify overlapping areas of responsibility between software and hardware/IT. 

Our engineers have experience with, and knowledge of multiple DI (digital imaging) hardware and software systems.

When you start your planning for an extension or a new site you need quality advice from an experienced IT consultant who understands the particular requirements of dental practices. Get the best advice from the earliest planning phase. 

IT is a journey, not a destination. Your IT hardware and architecture is likely to need to be upgraded or refreshed every 5-10 years. Usually this is usually because of a list of common reasons. 

All IT hardware can fail, and when it does, we will support you and get it replaced or handle warrant claims or repairs for you. 

We have extensive experience migrating to and managing Microsoft 365 (previously Office 365). We can integrate Microsoft 365 to your network to enable SSO (single sign on) to your cloud services from your PCs and mobile devices.

We can look after your domain, website and email hosting requirements, whoever provides your website content and management.

Cabling is the very foundation of a high performing and reliable network. Get this wrong, and your network quality can be compromised for years.