Backup and System Recovery

DAT tape backup system

Dental IT specialise in the supply of IT backup systems of the highest calibre matched with the most secure data protection and reliability. We design systems that should not require restoring, however disaster can never be fully prevented. A robust and reliable dental practice backup strategy will remove the risk of losing vital practice data, should the worst occur and the data does have to be restored.

We recommend a combination of remote backup of your core databases and files, alongside local imaging backup that is more comprehensive. Using advanced technologies that offer live system imaging, ‘restore anywhere’ technology, virtualisation and bare metal recovery; we can provide the extremely rapid restoration of your server to a fully functional state.

Our HighTide app backs up your data to secure EU based datacentres on the Microsoft Azure platform. The data is encrypted in transit and at rest, so complies with all relevant industry standards (such as CQC IG, and Data Protection Act guidelines).

As you'd expect, we monitor HighTide using our own Souter monitoring app, so we can investigate and fix any problems that occur.

System Requirements:

As with any remote backup system, there should be sufficient upstream bandwidth to cope with the regular uploads required, as well as allowing the initial upload to complete in a reasonable time. How much actual bandwidth is required depends on the size of the dataset, but the connectivity should be at least ADSL2+ and ideally FTTC 40/10 or 80/20.

HighTide installs to all modern 64 bit Operating Systems, including Windows 7, 8, 10 and Windows Server 2008, 2012 and 2016.